A personal stylist, Kenna James, and her assistant, Khloe Kay, are excited to help a new client: Ivory Mayhem, who is looking forward to a makeover. Ivory has just landed a much more prestigious job, so she's eager to reinvent herself. Kenna and Khloe encourage Ivory to try on some clothes that they've picked out, just to get an idea of what kind of style would work for Ivory.